Client Relations
If you are behind that counter, then you are confident to face customers and make sure that their experience in our shop is always better than their expectations.
RESPONSIBILITIES
You are the company’s spokesperson with the latest information about our products and our shop
Customer feedback is always welcome. When people reach out, you will offer a solution with a smile. If it is a complaint, you reply with another smile.
Meet customer needs in a timely, efficient, and pleasant way. Always follow up.
Repeat customers are the best types of shoppers to have. Let them know that you are grateful for their purchases.
Take up calls and refer to the respective department; make sure you know the extensions and the person who will be following up.
Assist customers with their loyalty card, forms to fill and other initiatives that the shop will take
Own your workspace with latest posters, directions, information in a very tidy manner
Join the Family
If you want to be part of the Welbee’s family but are not interested in this position, fill in the form below and let us know your areas of interest. We’ll be in touch when we have an open call.
