FAQs: Welbee's Supermarkets Malta - Buy Online or In-Store

General FAQs

What are your opening hours?

What loyalty offers can I get at Welbee's, and how do they work?

I purchased an expired item. Can I return it?

I was charged a different amount to the shelf price. What should I do?

I received damaged items. Can I get a refund?

When am I entitled to a refund?

I experienced a Welbee's cashier acting inappropriately. What should I do?

I'm interested in working for Welbee's. How can I apply?

Are pets allowed inside the supermarkets?

Online Shopping FAQ’s

Loyalty Club App and Card FAQs

Beverage Container Refund Scheme – FAQs

Karta Anzjan Benefits

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Online Shopping FAQ’s

Do you provide assistance for customers with disabilities or special needs?

For individuals with special needs, we kindly request that you notify our Customer Care team in advance. This will allow us to make necessary arrangements to ensure a smooth and accommodating delivery experience. Our drivers can assist by taking the grocery bags inside your residence upon request. Additionally, for an additional fee of EUR5, we offer the option to have the grocery shopping taken up to the desired level within your home. Your comfort and convenience are important to us, and we are committed to providing the necessary assistance to meet your specific needs.

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General FAQs

Online Shopping FAQ’s

Loyalty Club App and Card FAQs

Beverage Container Refund Scheme – FAQs

Karta Anzjan Benefits

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Purchasing Age-restricted items

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FAQs

General FAQs

Online Shopping FAQ’s

Loyalty Club App and Card FAQs

Beverage Container Refund Scheme – FAQs

Karta Anzjan Benefits

Online Shopping FAQ’s

Do you provide assistance for customers with disabilities or special needs?

Do you provide assistance for customers with disabilities or special needs?

Email Address *

Password *

Please Note

Email Address *

First Name *

Last Name *

Email Address *

Phone Number *

Password *

Confirm Password *

Loyalty Card Number

VAT Number (Optional)

Friendly Name

Address Line 1

Address Line 2

Full Name

Phone Number *

Postcode

Select a supermarket

Purchasing Age-restricted items

Please check your email to verify your account

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