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FAQs

Online Shopping FAQ’s


Do you provide assistance for customers with disabilities or special needs?

Do you provide assistance for customers with disabilities or special needs?

For individuals with special needs, we kindly request that you notify our Customer Care team in advance. This will allow us to make necessary arrangements to ensure a smooth and accommodating delivery experience. Our drivers can assist by taking the grocery bags inside your residence upon request. Additionally, for an additional fee of EUR5, we offer the option to have the grocery shopping taken up to the desired level within your home. Your comfort and convenience are important to us, and we are committed to providing the necessary assistance to meet your specific needs.

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