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FAQs

Online Shopping FAQ’s


I received an expired item in my online purchase. What should I do?

I received an expired item in my online purchase. What should I do?

We regularly monitor the dates of our products and strive to ensure there are no expired items on our shelves. If you have received an expired item, it was likely an oversight on our part, and we apologize for that. You are entitled to a credit note or refund for the expired product, which you can obtain from our Customer Care Desk.

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