FAQs: Welbee's Supermarkets Malta - Buy Online or In-Store

General FAQs

What are your opening hours?

What loyalty offers can I get at Welbee's, and how do they work?

I purchased an expired item. Can I return it?

I was charged a different amount to the shelf price. What should I do?

I received damaged items. Can I get a refund?

When am I entitled to a refund?

I experienced a Welbee's cashier acting inappropriately. What should I do?

I'm interested in working for Welbee's. How can I apply?

Are pets allowed inside the supermarkets?

Online Shopping FAQ’s

Loyalty Club App and Card FAQs

Beverage Container Refund Scheme – FAQs

Karta Anzjan Benefits

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Online Shopping FAQ’s

Items were missing when my Wolt online purchase was delivered. Can I get a refund?

If you purchased an item online through Wolt but did not receive it with your delivery and the item is not listed on the receipt (e.g. due to being out of stock or in poor condition), your bank will release the charged amount for that item as the supermarket did not charge you for it. On the other hand, if the item is on the receipt but missing from your delivery, please contact Wolt consumer support to request a refund or arrange for the product to be delivered.

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General FAQs

Online Shopping FAQ’s

Loyalty Club App and Card FAQs

Beverage Container Refund Scheme – FAQs

Karta Anzjan Benefits

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FAQs

General FAQs

Online Shopping FAQ’s

Loyalty Club App and Card FAQs

Beverage Container Refund Scheme – FAQs

Karta Anzjan Benefits

Online Shopping FAQ’s

Items were missing when my Wolt online purchase was delivered. Can I get a refund?

Items were missing when my Wolt online purchase was delivered. Can I get a refund?

Email Address *

Password *

Please Note

Email Address *

First Name *

Last Name *

Email Address *

Phone Number *

Password *

Confirm Password *

Loyalty Card Number

VAT Number (Optional)

Friendly Name

Address Line 1

Address Line 2

Full Name

Phone Number *

Postcode

Select a supermarket

Purchasing Age-restricted items

Please check your email to verify your account

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